Waterland van Friesland
VVV

Conditions and reservation procedures by holidy homes

General information

The VVV Waterland van Friesland reservation service is available throughout the year for reservations of holiday homes, caravans, hotels, guesthouses and B&B's. The reservation agency can provide you with all detailed information on the available objects through verhuur.waterlandvanfriesland.nl or the VVV guide. After you have found a suitable object and informed the reservation agency, VVV Waterland van Friesland will book your holiday home.

Confirmation procedure

After the client has found a suitable holiday home, VVV Waterland van Friesland will send by e-mail or a written confirmation of the booking to both the client and the home owner.

Additional rental agreement by the owner:

The home owner will send his own rental agreement or contact the client by phone. In case the client does not hear from the home owner, he needs to contact the owner himself. The owner's rental contract replaces the confirmation from VVV Waterland van Friesland.

Payment

The total rental price (inclusive of extras, booking costs and deposit) has to be paid to the owner before arrival, provided that no other arrangement has been agreed to by either VVV Waterland van Friesland or the owner.

Booking fees

For each reservation for either a holiday home or a caravan, a booking fee of € 17.50 is charged. An additional € 25 will be due for changes or modifications to the booking. For each reservation for hotel, pension or B&B, a booking fee of € 17.50 is charged. An additional € 25 will be due for changes or modifications to the booking.

Cancellations

If case of cancellations, the client needs to contact the owner and the Insurance Company directly (see policy). The following cancellation fees apply.

Holiday homes, caravans:

for cancellations until 42 days before arrival: 30% of the total rental fees
for cancellations until 28 days before arrival: 60% of the total rental fees
for cancellations until 14 days before arrival: 90% of the total rental fees
for cancellations within 14 days of arrival or "no-show": 100% of the total rental fees

Hotels, pensions, B&B's:

for cancellations until 42 days before arrival: 10% of room charges
for cancellations until 28 days before arrival: 30% of room charges
for cancellations until 7 days before arrival: 60% of room charges
for cancellations within 7 days of arrival until day of arrival: 75% of room charges
for "no-show": 100% of room charges

Liability

VVV Waterland van Friesland cannot be held liable for any damages suffered.

The home owner is responsible for the quality of the rented object, as per the information given through the website and/or by the staff of VVV Waterland van Friesland. Any deviation from prices and/or descriptions is not the responsibility of the reservation agency, i.e. VVV Waterland van Friesland.

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